Total Remote CareTRC
How We Implement
From signed agreement to fully operational monitoring. Here is exactly what happens, step by step.
A structured, efficient process with minimal disruption to your facility.
Every TRC implementation is managed personally by our clinical team. We have done this enough times to know what derails adoption, and we have built our process specifically to avoid it.
Most facilities are fully operational within 5 business days of signing. Staff training takes under an hour. Residents experience zero disruption to their daily routine.
Below is exactly what to expect from contract through the first 90 days and beyond.
What happens after you sign
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Before Day 1
Pre-Implementation Planning
Your dedicated implementation manager contacts you within 24 hours of signing. Together you complete a brief intake covering facility layout, census, and EHR configuration. No heavy lifting on your end, we do the preparation.
- Facility floor plan review and sensor placement planning
- EHR credentials and integration setup initiated
- Agreements signed and documentation shared with your team
- Staff communication templates provided for your team
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Day 1
Sensor Installation
Our technicians arrive on-site and install ambient sensors across your facility. Each room takes under 30 minutes. There is no construction, no wiring, and no disruption to residents or ongoing care activities.
- All sensors installed, powered, and confirmed transmitting
- Network connectivity verified on your existing infrastructure
- Each sensor assigned to the correct resident and room
- Monitoring confirmed live on every installed sensor before we leave
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Days 1–3
Baseline Learning Period
The AI spends the first 72 hours establishing each resident's individual physiological baseline. During this window, the system observes without alerting, collecting the data it needs to distinguish meaningful changes from normal variation.
- Heart rate, respiration, and movement baselines established
- Individual alert thresholds calibrated per resident
- Trend history begins building for each resident
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Day 2
Staff Training
We run a focused training session for your nursing and administrative staff. The platform is designed for busy clinicians. Training takes under an hour and covers everything from reading alerts to interpreting trend data.
- How to read the daily report, and what each indicator means
- Alert response protocols tailored to your facility workflow
- Alert contacts and notification pathways confirmed
- EHR documentation walkthrough, covering how monitoring records reach your charts
- Reporting overview for the Director of Nursing
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Day 4 Onward
Live Monitoring - Full Operation
Alerts are active. Your team is receiving notifications. Monitoring documentation is reaching your EHR. The system is fully operational and your implementation manager remains on-call for the first two weeks to answer any questions in real time.
- Alerts delivered to your designated staff contacts
- Billing-ready documentation generating automatically
- Daily summary reports available for charge nurses
- RPM and CCM billing documentation live and auditable
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30 / 60 / 90 Days
Ongoing Support & Optimization
TRC is not a set-it-and-forget-it product. Your dedicated customer success manager checks in monthly to review alert calibration, address any workflow friction, and ensure your team is getting maximum value from the platform.
- 30-day clinical review: alert accuracy and threshold tuning
- 60-day operational review: staff workflow and adoption
- 90-day outcomes review: trends, hospitalizations, documentation
- Quarterly business review with facility leadership
Almost nothing
We handle the heavy lifting. Here is the short list of what helps an implementation go smoothly on your end.
Wi-Fi Access
A stable Wi-Fi network or the ability to add a simple cellular gateway. Our team assesses connectivity requirements during pre-implementation.
An IT or Admin Contact
One point of contact for EHR access credentials and any internal IT approvals. One meeting, 30 minutes, and it is done.
Two Hours of Staff Time
One hour for installation coordination, one hour for training. That is the total ask from your team. We work around your schedule.
Updated Resident List
A current census with room assignments so sensors can be correctly mapped to residents before we arrive. We provide the template.
Ready to get started?
Schedule a demo and we will walk you through the full implementation plan for your specific facility.