Compliance & Security
Every resident's data is sensitive. Every facility's reputation depends on how that data is handled. We treat both with the seriousness they deserve.
Compliance is architecture, not an add-on
TRC was designed with privacy and data security embedded into its foundation, not applied as a layer after the fact. Careful data handling, thorough documentation practices, and security controls are built into every component of the platform.
This means your facility inherits a compliance posture from day one. When auditors ask for documentation, it's there. When surveys question monitoring records, they're airtight. When patients or families ask how their data is protected, you have a clear answer.
Built carefully, continuously maintained
Privacy Safeguards
Administrative, physical, and technical safeguards around resident data, with documented breach response procedures and careful handling at every step.
Billing Documentation
RPM and CCM activity is captured with the detail billing teams need: every minute logged, every threshold crossed, every alert sent, timestamped and organized for reimbursement workflows.
Clinical-Grade Sensing
Non-contact monitoring hardware from our sensor technology partner, selected for reliable accuracy on the vital signs it measures.
Infrastructure Security
Layered security controls covering availability, confidentiality, and processing integrity, with continuous monitoring and regular review.
Interoperability-Ready
Data exchange is built around standard healthcare interoperability formats, so clinical data moves cleanly between TRC and the systems your facility uses.
Role-Based Access Control
Granular permission levels ensure that each staff member sees exactly what they need, and nothing they don't. Every access event is logged with timestamp and user identity.
Your data stays yours
TRC does not sell, license, or aggregate resident health data for any secondary purpose. Your facility's data is yours, used exclusively to deliver the monitoring and care coordination services you've contracted for.
Sensors capture physiological signals, not identifiable information. All identity linkage and enrichment happens within your encrypted instance, under your facility's BAA, with access limited to credentialed personnel.
We maintain a full data processing record at all times, exportable on request for legal, regulatory, or internal audit purposes.
Need our compliance documentation?
We can provide BAAs, security summaries, and audit reports upon request. Reach out to our compliance team directly.
Request Documentation